To assist the surgery while we are in Level 4 lockdown, Help on The Narth is resuming the prescription collection service. The practice staff prefer people to use this service as it reduces the number of people visiting the surgery – which helps to protect us, to protect our wonderful NHS staff and to protect the wider community. So even if you are not isolating, please allow our volunteers to collect your prescriptions for you.
There will be a twice weekly collection service with Trellech Surgery on Tuesdays and Thursdays.
Please try to order your repeat prescriptions at least one week before you need them, if you can.
When ordering your prescription, please tell the surgery it will be collected by a Help on The Narth Volunteer.
- If you order your prescriptions online, there is a free text box where you can tell the surgery it will be collected by a Help on The Narth volunteer.
- If you order your prescription by telephone, after you’ve given the surgery your name and other details, mention that it will be collected by a Help on The Narth volunteer.
Then contact us to let us know your prescription is to be collected. We need your full name, as it is recorded by the surgery, the date your prescription is to be collected, where you live and a phone number or email address in case we need to contact you. If you have any particular details about delivery (such as where to leave the package) that would also be helpful.
If you are a patient at one of the Monmouth surgeries, please contact us first and we will pass the message to the volunteer and let you know what arrangements we have been able to put in place.
URGENT PRESCRIPTIONS AT ANY SURGERY
If you need an urgent prescription or any other errand involving any of the surgeries, please get in touch. We can arrange individual collections for anything that can’t wait until our next scheduled collection
Jane 01600 861974
Marilyn 01600 860031